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Identifying and Structuring of Objectives/Criteria
The aim of this phase is to define what the decision aims to achieve and how success will be measured by identifying relevant objectives and structuring them into clear, usable evaluation criteria.
Suggested reading
- Gregory, R., Keeney, R.L. (1994). Creating policy alternatives using stakeholder values. Management Science, 40(8), 1035–1048. https://doi.org/10.1287/mnsc.40.8.1035
- Mingers, J., Rosenhead, J. (2004). Problem structuring methods in action. European Journal of Operational Research, 152(3), 530–554. https://doi.org/10.1016/S0377-2217(03)00056-0
- Keeney, R L., Gregory, R.S. (2005). Selecting attributes to measure the achievement of objectives. Operations Research, 53(1), 1–11. https://doi.org/10.1287/opre.1040.0158
See also suggestions from previous sections.